Privacy Policy

Ultra Lux Events LA ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our luxury event planning services.

1. Information We Collect

Personal Information You Provide

When you interact with our website, we may collect personal information that you voluntarily provide, including:

• Contact information: name, email address, phone number, and mailing address
• Event details: event type, date, expected guest count, budget range, preferred venue, and your event vision or special requests
• Employment information: resume, portfolio links, experience level, and availability (when applying for careers)
• Communications: any messages, inquiries, or feedback you send to us through our contact forms or email

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device information: browser type, operating system, and device type
• Usage data: pages visited, time spent on pages, referring URLs, and click patterns
• IP address and approximate geographic location
• Cookies and similar technologies as described below

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes for our event planning services
• To plan, coordinate, and execute your events, including communicating with venues and vendors on your behalf
• To communicate with you about your event, including updates, confirmations, and follow-ups
• To improve our website, services, and client experience
• To send you marketing communications about our services, if you have opted in (you may opt out at any time)
• To process career applications
• To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Vendors and venues: With your consent, we may share relevant event details with third-party vendors, venues, caterers, florists, and other service providers involved in planning and executing your event
• Service providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., form processing, analytics)
• Legal requirements: We may disclose information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. These may include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements and track campaign performance (e.g., Meta Pixel)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to certain exceptions
• Opt-out: Unsubscribe from marketing communications at any time

California Residents (CCPA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you. You also have the right to request deletion of your personal information and to opt out of the sale of your personal information. We do not sell personal information.

8. Third-Party Links

Our website may contain links to third-party websites, such as venue pages, vendor websites, or social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@ultraluxeventsla.com
• Phone: +1 (323) 489-8450
• Address: 8450 Moorcroft Ave, West hills, CA 91304